Terms of Service

These Terms of Service ("Terms") govern your access to and use of VideoAskable, including our website, application, search tools, AI-assisted video analysis, timestamped results, summaries, billing features, and related services (together, the "Service").

The Service is provided by Manic Nova Games Oy, operating as Manic Nova Software, located at Voudinkatu 5 B 21, 20780 Kaarina, Finland.

Business ID: FI32975945.

By creating an account, submitting a search, prompt, or YouTube link, buying credits, subscribing to a paid plan, or otherwise using the Service, you agree to these Terms. If you use the Service for a company or organization, you represent that you have authority to bind it.

If you do not agree to these Terms, do not use the Service.

Contact: contact@manicnovasoftware.com .

Effective date: 19 July 2026.

VideoAskable helps users search and analyze relevant YouTube video content. Depending on the features enabled for your account and plan, the Service may let you submit prompts, search queries, and YouTube links and return timestamped answers, summaries, evidence, or other outputs.

The Service is a search and analysis tool. It does not grant you rights in third-party content, clear copyright, verify fair use, guarantee platform compliance, or guarantee that any output may be published, reposted, monetized, or used commercially.

You must be at least 16 years old to use the Service. If you are under 18, you may use the Service and purchase credits or paid plans only with permission from your parent or legal guardian.

You may not use the Service if you are not old enough to use YouTube or another third-party service required for a feature, or if applicable law, sanctions, export-control rules, or these Terms bar you from using it.

Consumer and professional use:

• You are a Consumer when you use the Service mainly outside your trade, business, craft, or profession.
• You are a Business User when you use the Service mainly for a trade, business, craft, profession, or organization.
• Anyone may use the generally available Service for lawful personal or professional purposes. Additional Business User provisions apply only when you act as a Business User.
• Nothing in these Terms removes mandatory rights that apply to you as a Consumer.

You are responsible for:

• providing accurate account, billing, and contact information;
• keeping your login credentials secure;
• all activity under your account or guest session;
• promptly notifying us about unauthorized access or security incidents.

You may not share credentials in a way we do not permit. We may suspend or restrict accounts or sessions if we reasonably believe they are compromised, abusive, fraudulent, unlawful, or otherwise risky.

"Input" means prompts, search queries, YouTube links, feedback, and other information you submit or request through the Service. "Output" means an answer, summary, timestamp, evidence view, explanation, score, or other result generated or returned through the Service. Input and Output are together referred to as "Service Content".

You retain any ownership rights you have in your Input. To the extent permitted by law and subject to third-party rights in source material, we assign to you any rights we may have in your Output. Outputs may not be unique or eligible for copyright protection, and these Terms do not grant rights in a YouTube video or other third-party source material.

To provide, operate, maintain, secure, troubleshoot, enforce, and improve the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, temporarily store where necessary, copy, transmit, display, process, analyze, and generate Outputs from your Input as needed for those purposes.

This license includes the right to:

• process Input and relevant source material as needed to provide the Service;
• generate summaries, timestamped answers, evidence, diagnostics, and other outputs;
• use subprocessors and third-party providers to provide the Service;
• detect, prevent, investigate, and respond to abuse, fraud, security issues, copyright complaints, legal requests, and policy violations;
• retain backups, logs, billing records, and limited operational records as described in our Privacy Policy.

This license lasts only as long as needed for these purposes and the retention periods in our Privacy Policy. It does not allow us to use private Service Content for advertising or shared-model training unless you separately opt in.

Unless you explicitly opt in or agree in a separate written agreement, we do not use private user prompts, search activity, or related Service activity to train foundation models or shared AI models.

We may use aggregated, anonymized, or de-identified information, usage metrics, system telemetry, safety signals, and non-content metadata to improve, secure, debug, and operate the Service, provided we do not attempt to re-identify you.

We may review private Service activity manually only when:

• you ask us for support or consent to review;
• review is needed to investigate abuse, fraud, security, legal, billing, or policy issues;
• we are required by law;
• review is necessary to diagnose a service failure affecting your request.

You are responsible for your Input and for your use of the Service and Outputs. You represent and warrant that:

• you have all rights, permissions, consents, licenses, and lawful bases needed to submit, request, process, analyze, and otherwise use Input and requested source material through the Service;
• your Input and use do not infringe copyright, trademark, privacy, publicity, data-protection, contract, platform, or other rights;
• you will comply with laws, third-party platform rules, and these Terms;
• you have the rights, permissions, notices, and lawful basis needed for personal data contained in information you submit or request.

Public availability of a video, URL, or other content does not mean you have permission to analyze, copy, publish, repost, monetize, or otherwise use it.

The Service may let you submit prompts, search queries, and YouTube links and use AI-assisted features to search and analyze YouTube video content relevant to your request. You are responsible for complying with YouTube rules and any rights that apply to content you submit, request, or use.

The Service uses YouTube API Services for certain YouTube-related search and information features. By using those features, you also agree to the YouTube Terms of Service . The Google Privacy Policy describes how Google processes information. Our Privacy Policy describes the YouTube-related data we process.

At launch, we do not request access to your private YouTube account or ask you to authorize actions on your channel. A future feature that requires owner or channel authorization may require you to prove your rights and grant authorization through YouTube.

We do not control third-party platforms, content, APIs, availability, rate limits, copyright claims, takedown decisions, or policy changes. We may refuse, throttle, stop, remove, or delete external-source processing if it creates rights, policy, safety, security, cost, provider, or operational risk.

We may delete, refresh, or limit YouTube-related data according to YouTube rules and applicable law.

Outputs may include answers, summaries, timestamp ranges, evidence, explanations, scores, and diagnostics. They may be inaccurate, incomplete, misleading, non-unique, stale, offensive, or unsuitable for your intended use.

You are responsible for reviewing Outputs before relying on, publishing, sharing, or using them commercially or in a legal, medical, financial, employment, educational, safety, compliance, or other important decision.

Outputs do not guarantee ownership, copyright clearance, fair use, platform compliance, factual accuracy, professional advice, or permission to repost or monetize source material.

The Service uses artificial intelligence to produce or select some Outputs. We identify AI-assisted functionality and AI-generated responses where required by law. You must not present an Output as independently verified or human-created when doing so would be misleading.

The Service may include free trials, subscriptions, credit packages, top-ups, usage-based charges, or paid features. Prices, features, credit costs, quotas, and plan availability may vary by region, plan, account type, and time.

Credits are a limited right to use eligible Service features. Credits:

• have no cash value;
• are not stored value, currency, gift cards, or bank deposits;
• are not transferable except as we expressly allow;
• are non-refundable except as required by law or our stated refund policy;
• expire according to the rules shown at checkout, in your account, or in the applicable plan terms;
• may be revoked, withheld, or adjusted for fraud, abuse, chargebacks, payment failure, errors, or policy violations.

Unless stated otherwise, monthly subscription credits roll over for one additional billing period, up to 6,000 plan credits. Yearly subscription credits expire 12 months after they are granted, and top-up credits expire 12 months after purchase. Credits that expire first are used first. Free, promotional, trial, or bonus credits expire on the date stated for the offer, to the extent allowed by applicable consumer law.

We reserve search credits before work starts and finalize the debit when an answer is completed. If a search fails or returns no answer, we automatically return the reserved credits, even if AI processing has already started.

If a completed answer uses the wrong video or misses your question, report the result so we can review the search and its credit charge. Returning search credits does not itself refund a subscription or credit purchase. This does not affect any refund rights under applicable law or specific plan terms.

Subscriptions renew automatically unless cancelled before renewal. Cancellation stops future renewals and normally takes effect at the end of the paid billing period. Monthly plan credits remain available only through the end of that paid subscription term; separately purchased top-up credits keep their original validity. The renewal period and price are shown before purchase. We give at least 30 days notice before a subscription price increase.

Consumer withdrawal rights:

• A Consumer in the EEA, or another jurisdiction with a similar right, may withdraw from an online purchase within 14 days without giving a reason.
• You may exercise this right through an available withdrawal function or by emailing contact@manicnovasoftware.com . We will confirm receipt without delay.
• If you ask us to begin providing the Service during the withdrawal period and then withdraw, we may deduct a proportionate amount only where law permits and the required information and acknowledgement were obtained first.
• We make any legally required refund without undue delay and no later than 14 days after a valid withdrawal notice, using the original payment method unless agreed otherwise.

Model withdrawal wording:

I hereby give notice that I withdraw from my contract for [subscription or credit package], ordered on [date]. Name: [name]. Account email: [email]. Date: [date].

You are responsible for taxes, VAT, duties, and similar charges unless checkout states they are included. Payment processing may be handled by third-party providers such as Stripe.

Free, beta, experimental, invite-only, preview, and trial features may be limited, changed, suspended, discontinued, or disabled at any time.

We may cap or restrict:

• anonymous searches;
• external discovery;
• advanced or AI-related processing;
• concurrent jobs;
• daily, monthly, per-account, per-IP, or global usage.

We may apply reasonable provider-spend, security, and abuse-prevention guardrails and deny a request even if you have unused credits. If we permanently discontinue a paid feature for reasons unrelated to your breach, we provide any remedy required by law for unusable purchased credits.

You must not use the Service to:

• infringe copyright, trademark, privacy, publicity, data-protection, contractual, platform, or other rights;
• process content you are not authorized to process;
• scrape, crawl, download, or circumvent third-party platforms unlawfully or against their terms;
• bypass rate limits, quotas, security controls, payment controls, or access restrictions;
• upload malware or content that disrupts the Service;
• harass, threaten, defame, impersonate, deceive, or target people unlawfully;
• create illegal, exploitative, deceptive, non-consensual intimate, or child sexual abuse material;
• misuse a person's identity or collect personal data unlawfully;
• reverse engineer or interfere with the Service except where law prohibits that restriction;
• use Outputs or Service data to build a competing model or service in breach of these Terms;
• abuse support, reports, takedown, refunds, referrals, or appeals;
• use the Service for regulated professional advice without qualified human review.

See the full Acceptable Use Policy for additional details and enforcement measures.

We respect intellectual property rights and expect users to do the same.

If you believe Service activity infringes your rights, contact contact@manicnovasoftware.com with:

• your name, organization, and contact details;
• identification of the work or rights you claim are infringed;
• the URL, account, timestamp, Output, or other location of the material;
• a statement that you have a good-faith belief the use is not authorized by the rights owner, its agent, or law;
• a statement that the notice is accurate and you are authorized to act;
• your physical or electronic signature.

We may remove, disable, restrict, or preserve content or accounts while reviewing complaints and may terminate repeat infringers.

Our Privacy Policy explains how we collect, use, share, retain, and protect personal data. If you use the Service for an organization and we process personal data on its behalf, a Data Processing Addendum may apply.

You are responsible for giving required notices and obtaining required consents from people whose personal data appears in Input, requested source material, or related Service activity.

The Service may depend on providers for infrastructure, authentication, payments, communications, analytics, support, security, monitoring, AI-related functionality, and external content or platform services.

Third-party services may fail, change, suspend access, impose limits, change prices, or produce inaccurate results. We are not responsible for them except as required by law.

We may change the Service for valid legal, regulatory, security, safety, provider, technical, abuse-prevention, capacity, or development reasons. Changes will not create additional charges during a paid billing period without your agreement.

We provide at least 30 days advance notice of a change that materially reduces paid functionality or adversely affects use, unless an urgent issue makes advance notice impracticable. Consumers retain any termination or refund rights required by law.

We do not guarantee uninterrupted availability or preservation of Service Content, subject to mandatory consumer guarantees and applicable law.

We and our licensors own the Service, including its software, interfaces, workflows, designs, documentation, models, system instructions, trademarks, and other technology. You may use it only as allowed by these Terms.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Service except as permitted by law or a separate written agreement.

If you voluntarily send ideas, suggestions, bug reports, or feedback, we may use that feedback without restriction or compensation. Feedback does not give us rights to unrelated private Service activity. We tell you before submission if associated Input or Output will be included.

You may stop using the Service at any time and may delete your account subject to retention, legal, billing, security, backup, and dispute requirements.

We may suspend, restrict, or terminate access if:

• you breach these Terms;
• your use creates legal, security, provider, rights, payment, fraud, abuse, reputational, or operational risk;
• law or provider terms require it;
• your payment fails or is disputed;
• continuing to provide the Service becomes impractical.

Where reasonable, we give advance notice and an opportunity to address the issue. We may act immediately for legal, security, fraud, abuse, or safety reasons. If we terminate paid Service for reasons unrelated to your breach, we provide continued access or any proportionate refund required by law.

Provisions that by nature should survive termination continue to apply, including ownership, retained-record licenses, payment obligations, privacy, disclaimers, liability limits, indemnity, and dispute terms.

AI-assisted Outputs may be inaccurate, incomplete, or unsuitable, and availability may be interrupted. These limitations do not reduce obligations or remedies required by applicable consumer law.

Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded.

For Consumers, we are responsible for losses caused by our breach where the loss was reasonably foreseeable. Nothing excludes liability or remedies that cannot lawfully be excluded, including mandatory consumer rights, fraud, or death or personal injury caused by negligence.

For Business Users, to the maximum extent permitted by law:

• we are not liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or loss of profit, business, goodwill, reputation, revenue, or data;
• our total liability for claims relating to the Service is limited to the amount you paid for it in the 12 months before the event giving rise to the claim.

If you are a Business User, to the extent permitted by law, you will defend, indemnify, and hold us harmless from third-party claims, damages, losses, liabilities, costs, and expenses arising from:

• your Input;
• your use of the Service or Outputs;
• your breach of these Terms;
• your violation of law, third-party rights, or platform terms;
• billing, tax, or refund disputes caused by your conduct.

These Terms are governed by the laws of Finland, without regard to conflict-of-law rules.

For Consumers, this choice does not limit mandatory protection under the laws of your country of residence. Courts in Finland have non-exclusive jurisdiction unless applicable consumer law gives you the right to bring a claim elsewhere.

We may update these Terms for valid legal, security, safety, Service, provider, or business reasons. We give at least 30 days advance notice of a material adverse change by email or in-product notice unless urgent legal or security reasons require less time.

Changes apply prospectively. If you do not accept a material adverse change, you may stop using the Service and cancel an affected subscription before it takes effect and receive any refund required by consumer law.

Where the EU Data Act applies, you may request exportable data and digital assets in a commonly used machine-readable format, switching assistance where technically applicable, or erasure of exportable data we hold.

Because the Service is not intended as long-term storage for video content or search material, available exportable data may be limited to data we actually retain. Contact contact@manicnovasoftware.com to make a request.